
The Willows
From $4,335/mo
"Terrible. My Mom often sits in her room in a dirty diaper and old clothes worn the day before even though I set out new clothes for her every day. Her briefs are often not changed. Mom has had to go to the hospital twice in last month for questionable UTI. Mom has many sores on her skin needing ointment application twice daily. Staff only applied once. I asked why it was not being done. NOT A CLUE Staff often does not know why Mom is not getting bathed. I asked more than two times to let me know if she is not allowing them to bath her. Room is not cleaned often. I have to change her bed. Food it horrible often feeding them high pasta and rice diet to control costs. Kitchen help hides in the kitchen rather than assisting residence. 20 min. to take order another 20 min. to receive food. No utensil at times. Witnessed more than once staff putting food down walking away from resident without forks or knives to eat with. 10 minutes later resident raised hand for help. I visit mom every day" - Diana…












