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Northlake House

9108 Reames Road, Charlotte, NC 28216 ·

  • Memory Care
9.9Community score(2 reviews)Write a review

For pricing and availability(704) 741-0179
For residents and staff(980) 859-6000

Page info provided by: Northlake House · Last updated Jul 24, 2026

About Northlake House

Northlake House is a Memory Care community in the Charlotte area. Costs for this community start at $5,410/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Welcome to Northlake House, a premier memory care community in Charlotte, NC. Situated in the vibrant Northlake area, our memory care community offers a secure and nurturing environment for seniors experiencing Alzheimer's, dementia and other forms of memory loss. We provide personalized senior care tailored to each resident's unique needs, ensuring they receive the support and attention they deserve. Our dedicated team is available 24/7, offering assistance with daily activities, medication management and more, all within a compassionate and home-like setting.

About Northlake House

Northlake House is a Memory Care community in the Charlotte area. Costs for this community start at $5,410/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Welcome to Northlake House, a premier memory care community in Charlotte, NC. Situated in the vibrant Northlake area, our memory care community offers a secure and nurturing environment for seniors experiencing Alzheimer's, dementia and other forms of memory loss. We provide personalized senior care tailored to each resident's unique needs, ensuring they receive the support and attention they deserve. Our dedicated team is available 24/7, offering assistance with daily activities, medication management and more, all within a compassionate and home-like setting.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Navion Senior Solutions

Average Rating

3.9 (10 reviews)

Navion Senior Living is a respected provider of older-adult living services, offering high-quality care alongside the warmth and hospitality of home. Headquartered in Raleigh, North Carolina, Navion operates communities throughout the Southeast, providing a variety of lifestyle and level-of-care options including assisted living, independent living, memory care, and short-stay programs.

Navion’s mission focuses on fostering a positive, growth-oriented environment for both team members and residents, with a commitment to innovation in care techniques and adopting new technologies to enhance seniors’ lives. Under the leadership of Stephen Morton, who brings over <years> years of senior living experience, Navion has established a reputation for excellence. Stephen co-founded Southern Assisted Living, Inc. (SALI) in 1996, growing it into the largest provider of independent living, assisted living, and memory care in the Southeast, with a portfolio of 58 communities and over 2,000 employees.

Navion Senior Living continues to build on this legacy, offering tailored services designed to improve the quality of life for every resident. With a focus on continuous quality improvement, the company embraces innovative approaches to senior care, ensuring each community delivers compassionate, effective, and personalized support.

Information on this page is provided by the community.

Northlake House Video

Nestled in the heart of North Carolina, Northlake House is a distinguished senior living community that excels in providing comprehensive care and medical services. The community is renowned for its dedicated support to residents, offering services such as medication management, assistance with daily living activities, and specialized memory care programming. Residents are ensured peace of mind with 24-hour supervision and an effective emergency alert system, affirming Northlake House's commitment to safety and well-being. The community is strategically located near essential amenities, enhancing the convenience for residents and their families. The Novant Health Huntersville Medical Center is a short distance away, ensuring prompt medical attention when needed. Additionally, CVS Pharmacy and Charlotte Sports Medicine Institute are conveniently located nearby, providing easy access to pharmaceutical and physician services. Northlake House is not only about care but also about lifestyle enrichment. The community offers an array of activities to keep residents engaged, from social hours and group outings to live entertainment and arts and crafts. The presence of a library, games and activities room, and an outdoor patio further ensures a vibrant living experience. Residents can also enjoy the luxury of a salon and spa, along with restaurant-style dining, fostering a resort-like atmosphere. Surrounding the community, the vibrant neighborhood offers numerous opportunities for leisure and recreation. Residents can explore nearby cafes like Starbucks or enjoy a leisurely stroll in the local parks. The community's proximity to various restaurants and places of worship adds to its appeal, making it a holistic environment for seniors to thrive. Northlake House stands as a beacon of quality senior living, combining exceptional care services with a rich array of amenities, all within a welcoming and secure environment. This community is a testament to living life to the fullest, ensuring that every resident can enjoy their golden years with dignity and joy.

Pricing for Northlake House

Pricing starts from

$5,410/mo

Your monthly costs at Northlake House will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for Northlake House

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

indicates a community has a contract with CareScout, meaning we receive a fee from the community or an advisor, after a family has moved in. Contracted communities receive additional points toward their Community Score; however, it's possible for a community to earn a score of 10 even if they are not contracted with CareScout.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Northlake House, an assisted living and memory care community, are overwhelmingly positive, highlighting the facility's clean and welcoming environment, well-trained and compassionate staff, and engaging activities for residents. Many reviewers specifically praise Crystal Hutchison, the Sales Director, for her helpfulness and caring nature during transitions. The facility is noted for its pet-friendly policy, which adds to its homely atmosphere. Residents and their families appreciate the variety of activities, including excursions and creative programs, which contribute to maintaining a high quality of life. The staff is described as friendly, supportive, and dedicated, often going above and beyond to ensure residents feel like family. However, there are a few negative reviews. One reviewer recounts a distressing experience involving inadequate care for a resident who fell multiple times, resulting in injuries. They criticize the facility for failing to implement necessary safety measures and for poor communication regarding medication orders and billing issues. Another reviewer mentions a lack of oversight for CNAs and the absence of a handbook for new hires. Overall, Northlake House is highly recommended by most reviewers for its caring staff, clean facilities, and vibrant community life, though there are isolated concerns about specific incidents of care and administrative issues.

  • Care services
  • Cleanliness
  • Staff
  • Value

Reviews left on CareScout

Overall rating

3.0 (2 reviews)

Jayme

July 2023

.

E

July 2022

Currently there isn’t any air conditioning. They do not have any of the basic items needed for basic care of the residents. Toilet paper, paper towels, trashcan liners, wipes. Depends. This has been for at least 2 months now, at least. Possibly longer. Today is July 5, 2022

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Care offered at Northlake House

  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Northlake House

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • Wheelchair accessible

Amenities Northlake House

  • Wi-Fi and internet access
  • Climate control
  • Furnished
  • Cable TV
  • Telephone in room
  • Emergency alert system
  • Community-sponsored activitiesTrivia games, Garden club, Live music events, Cooking classes, Holiday parties, Birthday parties
  • Barber / salon
  • Music program
  • Resident run activities

Amenities Northlake House

  • Wi-Fi and internet access
  • Climate control
  • Furnished
  • Cable TV
  • Telephone in room
  • Emergency alert system
  • Community-sponsored activitiesTrivia games, Garden club, Live music events, Cooking classes, Holiday parties, Birthday parties
  • Barber / salon
  • Music program
  • Resident run activities
  • Walking paths
  • Movie nights
  • Garden
  • Fitness programsStretching Classes
  • Arts room
  • Faith BasedDevotional activities offsite
  • Laundry
  • Housekeeping
  • Move in coordination
  • Gluten free
  • Dining room
  • All day dining
  • Professional chef
  • Restaurant style dining
  • Low sodium
  • Café/bistro
  • Allergy sensitive
  • Diabetes diet

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Cory Knight
Cory Knight

Charlotte CareScout Advisor

  • 1+ years of experience
  • 127+ families helped

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CareScout Neighborhood Insights for Charlotte, NC (28216)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Arbor Ridge at Huntersville, Image 1

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The Pines at Davidson, Image 1

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9.8
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