Jayme
July 2023
.
9108 Reames Road, Charlotte, NC 28216 ·
Page info provided by: Northlake House · Last updated Jul 24, 2026
Northlake House is a Memory Care community in the Charlotte area. Costs for this community start at $5,410/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.
Welcome to Northlake House, a premier memory care community in Charlotte, NC. Situated in the vibrant Northlake area, our memory care community offers a secure and nurturing environment for seniors experiencing Alzheimer's, dementia and other forms of memory loss. We provide personalized senior care tailored to each resident's unique needs, ensuring they receive the support and attention they deserve. Our dedicated team is available 24/7, offering assistance with daily activities, medication management and more, all within a compassionate and home-like setting.Nestled in the heart of North Carolina, Northlake House is a distinguished senior living community that excels in providing comprehensive care and medical services. The community is renowned for its dedicated support to residents, offering services such as medication management, assistance with daily living activities, and specialized memory care programming. Residents are ensured peace of mind with 24-hour supervision and an effective emergency alert system, affirming Northlake House's commitment to safety and well-being. The community is strategically located near essential amenities, enhancing the convenience for residents and their families. The Novant Health Huntersville Medical Center is a short distance away, ensuring prompt medical attention when needed. Additionally, CVS Pharmacy and Charlotte Sports Medicine Institute are conveniently located nearby, providing easy access to pharmaceutical and physician services. Northlake House is not only about care but also about lifestyle enrichment. The community offers an array of activities to keep residents engaged, from social hours and group outings to live entertainment and arts and crafts. The presence of a library, games and activities room, and an outdoor patio further ensures a vibrant living experience. Residents can also enjoy the luxury of a salon and spa, along with restaurant-style dining, fostering a resort-like atmosphere. Surrounding the community, the vibrant neighborhood offers numerous opportunities for leisure and recreation. Residents can explore nearby cafes like Starbucks or enjoy a leisurely stroll in the local parks. The community's proximity to various restaurants and places of worship adds to its appeal, making it a holistic environment for seniors to thrive. Northlake House stands as a beacon of quality senior living, combining exceptional care services with a rich array of amenities, all within a welcoming and secure environment. This community is a testament to living life to the fullest, ensuring that every resident can enjoy their golden years with dignity and joy.
Pricing starts from
$5,410/mo
Your monthly costs at Northlake House will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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CareScout Community Score
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What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
The reviews for Northlake House, an assisted living and memory care community, are overwhelmingly positive, highlighting the facility's clean and welcoming environment, well-trained and compassionate staff, and engaging activities for residents. Many reviewers specifically praise Crystal Hutchison, the Sales Director, for her helpfulness and caring nature during transitions. The facility is noted for its pet-friendly policy, which adds to its homely atmosphere. Residents and their families appreciate the variety of activities, including excursions and creative programs, which contribute to maintaining a high quality of life. The staff is described as friendly, supportive, and dedicated, often going above and beyond to ensure residents feel like family. However, there are a few negative reviews. One reviewer recounts a distressing experience involving inadequate care for a resident who fell multiple times, resulting in injuries. They criticize the facility for failing to implement necessary safety measures and for poor communication regarding medication orders and billing issues. Another reviewer mentions a lack of oversight for CNAs and the absence of a handbook for new hires. Overall, Northlake House is highly recommended by most reviewers for its caring staff, clean facilities, and vibrant community life, though there are isolated concerns about specific incidents of care and administrative issues.
Overall rating
3.0 (2 reviews)
Jayme
July 2023
.
E
July 2022
Currently there isn’t any air conditioning. They do not have any of the basic items needed for basic care of the residents. Toilet paper, paper towels, trashcan liners, wipes. Depends. This has been for at least 2 months now, at least. Possibly longer. Today is July 5, 2022
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Charlotte CareScout Advisor
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Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
27% of population is 50+ years old, 10% is 65+ years old
The poverty rate is similar for this region compared to the North Carolina state average, which is 13%
2% of population identify themselves as Asian, 8% as Hispanic, 25% as White, and 66% as Black
A verified owner or operator has claimed this community.
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