Sue
October 2023
Care was awful, communication was poor, and place was not clean. I would give 0 stars if I could.
800 West Miner Street, West Chester, PA 19382 ·
West Chester Rehabilitation & Healthcare Center is a Memory Care community in the West Chester area that also offers Nursing Home care. Estimated costs for this community start at $3,620/mo, which is lower than the cost of care in the West Chester area of $6,986/mo.
Nestled in a serene residential neighborhood, West Chester Rehabilitation & Healthcare Center stands as a beacon of hope and healing. This senior living community is renowned for its exceptional medical services and unwavering commitment to enhancing the quality of life for its residents. The center seamlessly blends cutting-edge medical care with a warm, welcoming environment, ensuring that every resident receives the best possible support and attention.
The medical team at West Chester is composed of highly skilled professionals, including esteemed physicians like Dr. Andrew Graf and Dr. Alison Leff, who are dedicated to providing comprehensive care. With specialties ranging from geriatrics to nephrology, the team is well-equipped to address a wide array of medical needs. The center's collaborative approach allows for swift and effective decision-making, ensuring that residents receive timely and personalized care.
West Chester Rehabilitation & Healthcare Center is committed to maintaining the highest standards of safety and health. The community's Care Safely model incorporates advanced infection control measures, telemedicine, and post-discharge support to protect residents and staff. This proactive approach, combined with rigorous cleaning and compliance with CDC guidelines, provides peace of mind to residents and their families.
The center's prime location offers convenient access to a variety of essential services and amenities. Nearby, residents can find Chester County Hospital, ensuring that top-notch medical care is always within reach. Additionally, the community is surrounded by charming cafes like Starbucks and pharmacies such as CVS Pharmacy, making daily errands and leisure activities effortlessly accessible.
In addition to its outstanding medical services, West Chester Rehabilitation & Healthcare Center fosters a vibrant and engaging lifestyle. Residents can enjoy a variety of community-sponsored activities, explore walking paths, and participate in arts and movie nights. The center's Life Enriching Recreational Activities program ensures that residents remain active and engaged, promoting both physical and mental well-being.
Overall, West Chester Rehabilitation & Healthcare Center is a place where residents can thrive, supported by a dedicated team of professionals and a nurturing environment. Its commitment to personalized care, safety, and community engagement makes it a standout choice for seniors seeking a fulfilling and health-focused living experience.
Nestled in a serene residential neighborhood, West Chester Rehabilitation & Healthcare Center stands as a beacon of hope and healing. This senior living community is renowned for its exceptional medical services and unwavering commitment to enhancing the quality of life for its residents. The center seamlessly blends cutting-edge medical care with a warm, welcoming environment, ensuring that every resident receives the best possible support and attention. The medical team at West Chester is composed of highly skilled professionals, including esteemed physicians like Dr. Andrew Graf and Dr. Alison Leff, who are dedicated to providing comprehensive care. With specialties ranging from geriatrics to nephrology, the team is well-equipped to address a wide array of medical needs. The center's collaborative approach allows for swift and effective decision-making, ensuring that residents receive timely and personalized care. West Chester Rehabilitation & Healthcare Center is committed to maintaining the highest standards of safety and health. The community's Care Safely model incorporates advanced infection control measures, telemedicine, and post-discharge support to protect residents and staff. This proactive approach, combined with rigorous cleaning and compliance with CDC guidelines, provides peace of mind to residents and their families. The center's prime location offers convenient access to a variety of essential services and amenities. Nearby, residents can find Chester County Hospital, ensuring that top-notch medical care is always within reach. Additionally, the community is surrounded by charming cafes like Starbucks and pharmacies such as CVS Pharmacy, making daily errands and leisure activities effortlessly accessible. In addition to its outstanding medical services, West Chester Rehabilitation & Healthcare Center fosters a vibrant and engaging lifestyle. Residents can enjoy a variety of community-sponsored activities, explore walking paths, and participate in arts and movie nights. The center's Life Enriching Recreational Activities program ensures that residents remain active and engaged, promoting both physical and mental well-being. Overall, West Chester Rehabilitation & Healthcare Center is a place where residents can thrive, supported by a dedicated team of professionals and a nurturing environment. Its commitment to personalized care, safety, and community engagement makes it a standout choice for seniors seeking a fulfilling and health-focused living experience.
$3,620/mo
Estimated starting prices by room type
Your monthly costs at West Chester Rehabilitation & Healthcare Center will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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CareScout Community Score
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What families are saying
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The reviews for West Chester Rehabilitation & Healthcare Center are overwhelmingly negative, highlighting numerous issues with the facility. Many reviewers describe the environment as unclean, with soiled items and unpleasant odors prevalent throughout the building. Shared rooms are cramped and lack privacy, and the communal areas are often dirty. There are frequent complaints about inadequate staffing, leading to poor care and neglect of residents' needs. Some residents have been given incorrect medications, and there are reports of insufficient assistance with daily activities. The facility has been criticized for its handling of COVID-19, with several residents contracting the virus and experiencing inadequate quarantine measures. Showers are infrequent, and some residents have gone weeks without proper bathing. The food is generally considered mediocre, and dietary needs are not always met. Communication with staff and management is poor, with calls and concerns often going unanswered. Despite these issues, a few reviewers mention kind and caring staff members who try their best under challenging circumstances. However, the overall sentiment is that the facility is understaffed and unable to provide the necessary care and attention to its residents. Many reviewers advise against sending loved ones to this facility, citing the lack of compassion and empathy as significant concerns.
Overall rating
1.0 (1 review)
Sue
October 2023
Care was awful, communication was poor, and place was not clean. I would give 0 stars if I could.
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West Chester CareScout Advisor
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Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
29% of population is 50+ years old, 5% is 65+ years old
The poverty rate is 20% higher for this region compared to the Pennsylvania state average, which is 11%
2% of population identify themselves as Asian, 11% as Hispanic, 47% as White, and 41% as Black
CareScout is not affiliated with the owner or operator(s) of West Chester Rehabilitation & Healthcare Center. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in West Chester by calling (610) 546-2496. There is no cost for this service. We are compensated by the community you select.
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