
Norton Health & Rehab Center
"would rate this “skilled” facility a zero if I could. ZERO compassion from ANYONE I came in contact with during my father’s 8 day stay. From the receptionist at the front desk who told my 75 yr old mother numerous lies why my father’s phone didn’t work in his room, to the nursing staff that did not attend to him well. I arrived one Sunday at 1215 and the aide stopped me and said I haven’t gotten a chance to check in your dad today, IT WAS AFTER NOON. He was in a wet diaper from the night before. My father needed assistance with getting to the toilet and he had waited quite a long time before help arrived when he told the nurse he had to use the restroom she replied back you will use the restroom when I tell you can. I had to check on my father every single day and change his sheets, make sure his blankets were clean etc." - Christy…
