rob
January 2026
Memory care Watch your level of care when you first move in,and see what is six weeks later Care staff for residents great Sliding doors on closet fall off Halfway carpet extremely dirty MANAGEMENT NEEDS TO BE LOOKED INTO
11230 Ballantyne Trace Court, Charlotte, NC 28277 ·
Page info provided by: Sharon S. · Last updated Jul 24, 2026
Legacy Heights Senior Living Community is an Assisted Living community in the Charlotte area that also offers Memory Care. Costs for this community start at $3,990/mo, which is higher than the cost of care in the Charlotte area of $3,803/mo.
Nestled in a vibrant neighborhood, Legacy Heights Senior Living Community offers a unique blend of comfort and convenience, making it an ideal choice for seniors seeking a supportive and engaging environment. This community prioritizes the well-being of its residents through comprehensive care and medical services. With 24/7 nursing staff and a robust medical support system, residents can enjoy peace of mind knowing that help is always at hand. The community's strategic partnership with nearby healthcare facilities, such as Atrium Health Care Hospital, ensures that residents have access to top-notch medical care without the hassle of long commutes. Legacy Heights is not just about care; it's about living life to the fullest. The community's Lifestyle360 program offers a myriad of activities and social events designed to keep residents active and engaged. Whether it's participating in exercise classes, joining group trips, or indulging in the arts, there is something for everyone. The on-site amenities, including a fitness center, beauty salon, and library, provide ample opportunities for residents to pursue their interests and hobbies. The neighborhood surrounding Legacy Heights is filled with charm and convenience. Residents have easy access to a variety of local attractions and essential services. A short drive leads to the StoneCrest Shopping Center, where one can enjoy shopping, dining, and entertainment. For those who appreciate the outdoors, nearby parks offer a refreshing escape into nature. Essential services like pharmacies and cafes are conveniently located within a short distance, ensuring that residents have everything they need close by. At Legacy Heights Senior Living Community, the focus is on creating a home-like atmosphere where residents can thrive. The dedicated team members are committed to providing personalized care tailored to each resident's needs, fostering an environment where seniors can live with dignity and joy. With its exceptional care services, engaging lifestyle options, and a welcoming neighborhood, Legacy Heights stands out as a community where seniors can truly enjoy their golden years.
Pricing starts from
$3,990/mo
Your monthly costs at Legacy Heights Senior Living Community will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
Wondering if home care might be a better fit?
Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.
CareScout Community Score
Based on CareScout’s proprietary scoring.
What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Legacy Heights Memory Care receives predominantly positive reviews, highlighting its clean, bright, and welcoming environment. Many families express satisfaction with the facility's caring and supportive staff, who are described as friendly, professional, and attentive to residents' needs. The facility offers a variety of activities and social engagements, contributing to a home-like atmosphere that residents and their families appreciate. The medical staff is noted for being efficient and informative, and the meals are generally well-received. Several reviewers mention the smooth transition process facilitated by communicative and helpful staff members, such as the Sales Director and Executive Director. The facility's layout and decor are praised for being inviting and non-institutional, with smaller dining rooms that foster a sense of community among residents. However, there are some negative reviews that raise concerns about understaffing, inadequate care, and poor communication. A few families report disappointing experiences, citing issues like long wait times for assistance, medication errors, and neglect. Some reviewers express dissatisfaction with the memory care unit, describing it as dismal and lacking in personalized care. Overall, while the majority of reviews are positive, emphasizing the facility's warm atmosphere and dedicated staff, there are notable criticisms regarding staffing levels and the quality of care in certain areas. Families considering Legacy Heights are encouraged to visit and assess the facility to ensure it meets their specific needs and expectations.
Overall rating
1.0 (1 review)
rob
January 2026
Memory care Watch your level of care when you first move in,and see what is six weeks later Care staff for residents great Sliding doors on closet fall off Halfway carpet extremely dirty MANAGEMENT NEEDS TO BE LOOKED INTO
CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Charlotte CareScout Advisor
| Matthews | $4,303 |
| Pineville | $4,125 |
| Harrisburg | $3,969 |
| Huntersville | $3,849 |
| Indian Trail | $3,926 |
| Fort Mill | $3,299 |
| Cornelius | $3,614 |
| Concord | $4,344 |
| Gastonia | $4,562 |
| Waxhaw | $4,292 |
Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
38% of population is 50+ years old, 18% is 65+ years old
The poverty rate is 8% lower for this region compared to the North Carolina state average, which is 13%
15% of population identify themselves as Asian, 5% as Hispanic, 77% as White, and 3% as Black
CareScout is not affiliated with the owner or operator(s) of Legacy Heights Senior Living Community. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Charlotte by calling (704) 741-0179. There is no cost for this service. We are compensated by the community you select.
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