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The Westmont at Short Pump

14399 North Gayton Road, Glen Allen, VA 23059 ·

  • Assisted Living · Memory Care · Independent Living
9.7Community score(9 reviews)Write a review

For pricing and availability(804) 331-2897
For residents and staff(804) 495-8880

Page info provided by: The Westmont at Short Pump · Last updated Jul 24, 2026

About The Westmont at Short Pump

The Westmont at Short Pump is an Assisted Living community in the Glen Allen area that also offers Memory Care and Independent Living care. Estimated costs for this community start at $4,900/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Surrounded by beautifully landscaped gardens and small-town charm in Glen Allen, Virginia, The Westmont at Short Pump stands out as a premier assisted senior living community. Just a short drive from Fredericksburg, our senior housing offers a blend of Independent Living, Assisted Living, and specialized Memory Care facility services.

About The Westmont at Short Pump

The Westmont at Short Pump is an Assisted Living community in the Glen Allen area that also offers Memory Care and Independent Living care. Estimated costs for this community start at $4,900/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Surrounded by beautifully landscaped gardens and small-town charm in Glen Allen, Virginia, The Westmont at Short Pump stands out as a premier assisted senior living community. Just a short drive from Fredericksburg, our senior housing offers a blend of Independent Living, Assisted Living, and specialized Memory Care facility services.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Retirement Unlimited, Inc.

Average Rating

4.9 (304 reviews)

Founded in 1982, Retirement Unlimited, Inc. (RUI) is owned and operated by the Fralin and Waldron families of Virginia, operating 17 senior living communities in Virginia. 

Certified as a great place to work, RUI offers personalized nursing services, accommodating diverse care needs for individuals and couples. The company prioritizes a vibrant community, providing various social, educational, and cultural opportunities for residents. RUI emphasizes lifelong learning through RUI University, offering free classes to residents and the community. The heart of RUI University is purposeful living, encouraging residents to challenge themselves intellectually and socially. The curriculum, in collaboration with colleges, universities, and experts, covers diverse subjects from history and music to technology and culinary arts, fostering a love for continuous learning. Furthermore, the RUI LIMITLESS Internship Program focuses on the development of college students. As a pet-friendly community, RUI not only welcomes residents' furry and feathered family members but also provides services for their care.

Information on this page is provided by the community.

Pricing for The Westmont at Short Pump

$4,900/mo

Estimated starting prices by room type

  • Private Room$4,900/mo
  • Studio$5,200/mo
  • One Bedroom$6,100/mo

Your monthly costs at The Westmont at Short Pump will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for The Westmont at Short Pump

9.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for The Westmont at Short Pump present a largely positive picture of the community, highlighting its beautiful facilities, caring staff, and vibrant atmosphere. Many residents and their families express satisfaction with the welcoming environment, noting the staff's genuine care and attentiveness. The community offers a variety of activities and amenities, such as a life enrichment program, dining options, and a spa, which are frequently praised. The facility is described as clean and aesthetically pleasing, with a resort-like ambiance. However, there are some criticisms, particularly regarding administrative issues. A few reviews mention delayed payments for services rendered, such as musical performances and teaching classes, which required legal intervention to resolve. Additionally, some residents and their families have experienced communication challenges with the administrative staff, citing slow responses to inquiries and a lack of coordination during the move-in process. Concerns about the quality and quantity of food have also been raised, with some residents noting a decline in dining services. Despite these issues, the overall sentiment is positive, with many reviewers recommending The Westmont for its supportive community and engaging lifestyle. The staff's dedication to resident care and the facility's ability to provide a comfortable and enriching environment are frequently highlighted as key strengths.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

4.3 (9 reviews)

Thomas

July 2026

A family member moved in in the spring of 2026. The facility itself is beautiful. Apartments are spacious, bright, and comfortable. The facility manager was very communicative about getting the apartment ready for loved one. The dining room experience is very hit-or-miss, which is very disappointing for the price residents pay. The dining room is understaffed for the number of people they serve at many meals, especially on weekends. It seems the menu is standard across all RUI-assisted living communities the company owns. The community board has repeatedly expressed its disappointment, but the food situation has not improved. The highlight for many residents is the pizza oven and the chef who prepares pizza during the week. Residents deserve better - do better Westmont.

Brenda

December 2023

I had the pleasure of taking a tour at Westmont Short Pump in November. I can honestly, I was truly impressed with the decor, staff, and facility as a whole. The place was immaculate, and the location was superb! The amenities alone were very impressive from the dining hall, movie theater, library, in-house beauty salon and physical therapy. I would highly recommend this facility to anyone looking for senior housing.

Abby

October 2023

This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.

Reviews

Overall rating

4.3 (9 reviews)

Thomas

July 2026

A family member moved in in the spring of 2026. The facility itself is beautiful. Apartments are spacious, bright, and comfortable. The facility manager was very communicative about getting the apartment ready for loved one. The dining room experience is very hit-or-miss, which is very disappointing for the price residents pay. The dining room is understaffed for the number of people they serve at many meals, especially on weekends. It seems the menu is standard across all RUI-assisted living communities the company owns. The community board has repeatedly expressed its disappointment, but the food situation has not improved. The highlight for many residents is the pizza oven and the chef who prepares pizza during the week. Residents deserve better - do better Westmont.

Brenda

December 2023

I had the pleasure of taking a tour at Westmont Short Pump in November. I can honestly, I was truly impressed with the decor, staff, and facility as a whole. The place was immaculate, and the location was superb! The amenities alone were very impressive from the dining hall, movie theater, library, in-house beauty salon and physical therapy. I would highly recommend this facility to anyone looking for senior housing.

Abby

October 2023

This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.

Deborah

June 2023

I am extremely happy here at the Westmont. The assistance during the entire process - with both family and me - was exemplary. The responses to all inquiries and requests(and there were many!) were all handled in a prompt, positive manner. ALL personnel encountered working here have been extremely courteous and helpful, especially housekeeping, general maintenance, and the servers in the dining room (they really deserve a bonus!) Thanks for the opportunity to express my appreciation.

Deborah

June 2023

This community is beautiful on the inside and out. Very modern amenities. We stopped by this community one weekend to visit a family friend and were impressed by the decor, the atmosphere, and most importantly, the TEAM! Everyone was smiling and greeted us. Debbie, the front desk receptionist welcomed us and helped us get to our loved one's room no questions asked. We ended up ordering food to her room from the kitchen, which was very convenient and delicious. When I begin looking for a facility for my parents, I will be keeping Westmont on the list.

Jane

May 2023

This is a beautiful facility, no doubt about it. Many of employees are kind and hardworking. However there is horrible communication. We have had numerous medication issues even though we use the in-house service. Most recently a new medication was prescribed, delivered, and never given. Two emails/calls about this to leadership have remained unanswered. Insurance wont agree to refill and no one will tell me what happened with it so we are in limbo. Previously my LO was given too much medication, which made them extremely sick. Falls are not reported either. Mistakes happen, but the utter lack of any response to emails or calls is infuriating. You have to physically show up and hope you can find a nurse willing to show you the current medication orders to find out what's going on. Even then, its anyone's guess as to whether they are being given or why they have not been updated. We've had ongoing billing issues as well--again, simply no communication. Its like a brick wall.

Irene

March 2023

What a beautiful community! They have a variety of styles of apartments (studios, one bedrooms and two bedrooms) all of different square footage. The hallways are 8 ft wide, which also gives the building a modern feel.

Ashley

January 2023

Beautiful community with a number of amenities for your loved one to enjoy! Exceptional care, amazing food and plenty to be engaged in! Highly recommend

Robin

November 2022

Verified review

I would highly recommend the Westmont at Short Pump to anyone looking for a top-notch senior living community. The pictures don't really do it justice - the facility is beautiful, the staff is professional and friendly, and there are plenty of amenities and activities. My mom has a weekly appointment at the beauty salon and will also usually do a couple of the planned activities each week. If you tour, make sure to check out the activity calendar because it's really impressive and well thought-out. If you are looking for assisted living options in the area, make sure this is one you actually tour in person!

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Care offered at The Westmont at Short Pump

  • Assisted Living
  • Memory Care
  • Independent Living

Care services

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at The Westmont at Short Pump

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities The Westmont at Short Pump

  • Cable TV
  • Furnished
  • Private bathroom
  • Wi-Fi and internet access
  • Climate control
  • Telephone in room
  • Kitchenette
  • Emergency alert system
  • Community-sponsored activitiesBridge club, Happy hour, Walking club, Wine tasting, Bible study group, Live well programs, Cooking classes, Karaoke, Live music events, Birthday parties, Holiday parties, Trivia games, Current events club
  • Fitness programsStretching Classes, Yoga / Chair Yoga

Amenities The Westmont at Short Pump

  • Cable TV
  • Furnished
  • Private bathroom
  • Wi-Fi and internet access
  • Climate control
  • Telephone in room
  • Kitchenette
  • Emergency alert system
  • Community-sponsored activitiesBridge club, Happy hour, Walking club, Wine tasting, Bible study group, Live well programs, Cooking classes, Karaoke, Live music events, Birthday parties, Holiday parties, Trivia games, Current events club
  • Fitness programsStretching Classes, Yoga / Chair Yoga
  • Movie room
  • Walking paths
  • Activity room
  • Library
  • Spa / sauna / wellness room
  • Movie nights
  • Garden
  • Music program
  • Scheduled daily activities
  • Volunteer programs
  • Business room
  • Outdoor programs
  • Arts room
  • Day trips
  • Fitness room
  • Outdoor common space
  • Game room
  • Transportation and parking
  • Resident run activities
  • Faith BasedChristian services, Devotional activities offsite
  • Family support services
  • Laundry
  • Move in coordination
  • Concierge
  • Continuing learning experience
  • Housekeeping
  • Sports or cocktail lounge
  • Restaurant style dining
  • Vegetarian
  • Grill
  • All day dining
  • Pureed meals
  • Low sodium
  • Dining room
  • Diabetes diet
  • Gluten free
  • Café/bistro
  • Allergy sensitive
  • International cuisine
  • Professional chef
  • Kosher meals

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Michelle Nicely
Michelle Nicely

Glen Allen CareScout Advisor

  • 5 average rating
  • 26+ years of experience
  • 83+ families helped

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CareScout Neighborhood Insights for Glen Allen, VA (23059)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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567 North Parham Road, Henrico, VA, 23229
Assisted Living · Memory Care · Independent Living

Your senior years should be filled with enjoyment and fulfillment. At The Barclay at Tuckahoe , we’re dedicated to making this a reality by infusing joy into every facet of our community. From our beautifully designed spaces and chef-prepared meals to our top-notch amenities, everything is crafted to ensure our residents are proud to call The Barclay at Tuckahoe home. We offer more than just luxury living: our vibrant atmosphere stems from a deep passion for fostering connections. The Barclay at Tuckahoe is an active community brimming with opportunities for social engagement. Whether you’re participating in one of our exciting daily activities or simply taking a stroll with a friend through one of our gardens, you’ll experience a culture centered around connection and shared happiness.…

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The Barrington at Hioaks, Image 1

The Barrington at Hioaks

From $2,700/mo

9.9
350 Hioaks Road, Richmond, VA, 23225
Assisted Living · Memory Care · Independent Living

Nestled on 12 stunning acres in Richmond, Virginia, The Barrington at Hioaks stands out as a premier assisted senior living community. Just a short drive from Williamsburg, our senior housing offers a blend of Independent Living, Assisted Living, and specialized Memory Care facility services. But The Barrington at Hioaks’ charm isn’t just its beautiful location. Residents here enjoy exceptional hospitality and award-winning programs tailored to their diverse needs – from social and emotional to physical and cognitive. And yes, the food is nothing short of fantastic.…

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Marywood Apartments , Image 1

Marywood Apartments

From $250/mo

9.5
1261 Marywood Lane, Richmond, VA, 23229
Independent Living

Welcome to Marywood Apartments! We provide affordable apartments with rent based on income. Marywood's comfortable, independent apartments are for seniors (those 62-years-old or greater), or those applying for an apartment specifically constructed to be accessible to individuals with physical disabilities. When you’re ready, explore our different apartment floor plans and reach out to our friendly team to learn more about making Marywood Apartments your new home. Lovely views are enjoyed by the residents of Marywood, which is located in a beautiful, wooded area in Richmond’s West End (just off Gayton Road).…

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The Berkeley at Short Pump, Image 1

The Berkeley at Short Pump

From $3,120/mo

9.5
1800 Gaskins Road, Richmond, VA, 23238
Assisted Living · Memory Care

Vitality Living West End Richmond is a distinguished senior living community that places a strong emphasis on care and medical services, ensuring residents receive the highest standard of support. The community is staffed with skilled nurses and a dedicated team, providing personalized care to cater to the unique needs of each resident. With services such as 12-16 hour nursing, a 24-hour call system, and specialized memory care programming, residents are assured of comprehensive health care support. Assistance with daily activities, medication management, and coordination with healthcare providers further enhance the quality of life for those in the community. The surrounding neighborhood offers a wealth of amenities that contribute to a vibrant living experience. Just a short distance away, residents can find The Balance and Ear Center, ensuring easy access to medical consultations. For everyday necessities, Walgreens pharmacy is conveniently located just a mile away. Dining options are abundant, with popular spots like McDonald's and Panera Bread offering diverse culinary experiences. Furthermore, the area is enriched with cultural and recreational opportunities, including nearby parks and places of worship such as the Second Baptist Church, fostering a sense of community and engagement. Residents and their families consistently express satisfaction with their experiences at Vitality Living West End Richmond. The community is known for its warm and welcoming atmosphere, supported by long-standing staff members who are deeply connected to the area. With a variety of activities and engagement opportunities, residents can enjoy a fulfilling lifestyle. The community's commitment to enriching lives is reflected in its four-star reviews and testimonials praising the attentive and compassionate staff. Vitality Living West End Richmond truly stands out as a nurturing and supportive environment for seniors.…

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