Assisted Living in Highland Springs, Virginia

Sancerre Atlee Station is a brand-new senior living community located in Mechanicsville, Virginia, that opened their doors in September 2023 to serve the greater Richmond area. The senior living community offers 103 accommodations for Independent Living, Assisted Living, and Memory Care residents, specifically designed to meet their unique needs. At Sancerre Atlee Station, we understand the importance of providing high-quality care and personalized attention to our residents. That is why we have 24/7 on-site clinical staff to provide around-the-clock care and assistance whenever our residents need it. Additionally, we offer a range of amenities and services to make our community an ideal living destination for seniors, such as gardening programs, all-day dining options, card playing nooks, a theater room, and daily activities that promote social interaction and overall well-being. We take pride in being a pet-friendly community, as we know that pets are notable members of our residents' families. We welcome pets of all sizes and look forward to seeing our residents make memories with their furry friends in their new home. At Sancerre Atlee Station, our focus is on creating a warm and welcoming home for our residents, while also providing exceptional care and services. We believe in fostering a powerful sense of community among our residents, and our team is dedicated to ensuring that each resident feels valued, respected, and empowered to live a fulfilling life on their own terms. Contact us today to learn more about our new senior living community and the exceptional care, services, and amenities we offer.… Read more

"I would NOT recommend Harmony. We moved my mother-in-law into Harmony in February 2026. The facility is clean and inviting, and the staff is very friendly. We were genuinely impressed with our initial visits. Within a month we had moved her in, and the honeymoon was over. For us, the negatives far outweigh the positives. Poor communication and lack of accountability from management top the list. She was there for over a month before she received her first assisted bath. After complaining for weeks, we met with management. We were told that this would be resolved. A week later, we discovered they "resolved" it by moving her into a more expensive care bracket (without our knowledge). When confronted, we were told that she did not initially ask for any assistance. This, of course, is not true, but I wonder why she would be approved for ASSISTED living, if she didn't require assistance. I have reached out to upper management, but they have shown little interest in hearing my concerns." - Dawn… Read more

Hermitage Richmond is a vibrant senior living community nestled in the heart of the historic Ginter Park neighborhood. This community offers a unique blend of urban and suburban living, with nearby amenities such as cafes, pharmacies, and parks, providing a convenient and enjoyable lifestyle for its residents. The neighborhood's lush canopy and broad boulevards create a serene, park-like setting that enhances the overall living experience. At Hermitage Richmond, the focus is on providing exceptional care and medical services that ensure peace of mind for residents and their families. The community boasts a comprehensive range of healthcare services, including a 24-hour call system, medication management, and specialized memory care support. Residents have access to skilled nursing care and personalized assistance with daily living activities, all within a supportive and nurturing environment. The community's commitment to health and wellness is evident in its Pathways to Wellness program, which offers a variety of fitness classes and wellness activities designed to engage the mind, body, and spirit. Residents can enjoy a range of activities, from yoga and strength training to creative arts and cultural outings, fostering a sense of community and personal growth. Hermitage Richmond is not just about care; it is also about creating a vibrant social life. The community provides a host of amenities, including an arts room, library, fitness center, and spa, encouraging residents to explore their interests and make meaningful connections. Dining at Hermitage Richmond is a culinary delight, with meals prepared from scratch and served in an elegant dining room or more casual settings like the Atrium Café. With its prime location, Hermitage Richmond offers easy access to medical facilities, including the nearby Hospital Hospitality House, as well as convenient transportation options for shopping and cultural activities. The community’s proximity to the vibrant city scene, along with its serene setting, makes it an ideal place for seniors to thrive and enjoy a fulfilling lifestyle.… Read more

"I was a patient at the facility for about 6 weeks and I must say I found conditions deplorable. This is an institution that has a 194 bed capacity yet during the time I spent they ran out of bed linen on a regular basis so much so that on several occasions Iwas unable to lay down because they couldn't make the bed. Additionally they also even more frequently ran out of towels and washcloths and at the best of times they were rationed. There were other items of basic care that were lacking especially larger size adult diapers and a deficit of cleansing wipes which was an additional problems with the lack of washcloths etc. Patient care was haphazard. If you rang the call bell it might be answered in a few minutes or two hours later, even if answered within a reasonable time their might still be a substantial time for your request to be honoured whether it was as simple as a glass oh water or as important as pain medication or to cleaned up after a bowel movement. Dont go there!!!!" - Ellen… Read more

"This seemed to be a perfect fit for my husband at the time, however, there were things that went on there that I was not happy about so the review I gave early has changed and I would not recommend this place to anyone else." - Sandy… Read more

Heritage Green Assisted Living and Memory Care is a vibrant senior living community that prioritizes the well-being and happiness of its residents. Nestled in a welcoming neighborhood, this community is dedicated to providing exceptional care and medical services to its residents. The presence of a nearby physician, Patient First - Mechanicsville, ensures that healthcare needs are easily accessible, being just a mile away. Additionally, CVS Pharmacy is conveniently located less than a mile from the community, offering residents easy access to their medication needs. The community is enriched with a variety of amenities designed to enhance the quality of life for its residents. With a commitment to health and wellness, Heritage Green offers 12-16 hour nursing care, a 24-hour call system, and supervision to ensure residents' safety and comfort. Assistance with daily activities such as bathing, dressing, and medication management is provided, catering to those with mild cognitive impairments as well. The respite program further supports families by offering temporary relief from caregiving duties. Beyond healthcare, Heritage Green Assisted Living and Memory Care offers a plethora of engaging activities and amenities designed to foster a sense of community and joy. Residents can enjoy the game room, library, and walking paths, or participate in scheduled daily activities and music programs. For those who relish social outings, the community-sponsored activities and transportation arrangements make it easy to explore nearby attractions. Dining out is a breeze with popular spots like Chick-Fil-A just a mile away, and the cozy Stir Crazy café only a short seven-mile drive. The neighborhood surrounding Heritage Green is a thriving community with a rich cultural tapestry, reflected in its diverse demographics. Residents can find solace and spiritual fulfillment at The Carson Building At New Hanover Presbyterian Church, situated 3.9 miles away. The area's median income and life expectancy reflect a stable and thriving environment, contributing to the overall appeal of the location. In summary, Heritage Green Assisted Living and Memory Care stands as a beacon of care, community, and convenience. With its comprehensive medical services, engaging lifestyle amenities, and strategic location near essential services and delightful local spots, it offers a nurturing environment where residents can truly feel at home.… Read more

Saint Francis — Manchester is a vibrant senior living community that offers more than just a place to reside; it offers a nurturing environment where care and connection are at the heart of everyday life. This community is dedicated to providing exceptional medical and personal care services, ensuring that residents receive the assistance they need. With 12-16 hour nursing care, a 24-hour call system, and comprehensive assistance with daily living activities, Saint Francis ensures that each resident's health and well-being are prioritized. Situated in a lively neighborhood, Saint Francis is conveniently located near essential medical facilities, such as the Hunter Holmes McGuire VA Medical Center, only a mile away. Residents also have easy access to reputable physicians at MCV Children's Pavilion, just over two miles from the community. The proximity to CVS Pharmacy ensures that prescriptions and other pharmaceutical needs are met with ease. The community is surrounded by engaging amenities and services that enhance the quality of life for its residents. Within the neighborhood, there are delightful cafes like Starbucks, perfect for a morning coffee run, and charming eateries such as Sine Irish Pub & Restaurant, offering a variety of dining options. For those seeking spiritual solace, Tikvat Israel Congregation is a short drive away, providing a place for worship and community gatherings. In addition to its excellent care services, Saint Francis — Manchester boasts a variety of recreational activities that cater to diverse interests. Residents can enjoy the arts room, partake in fitness programs, or unwind in the beautiful garden spaces. The community also offers scheduled daily activities, movie nights, and music programs, ensuring that there is always something engaging to do. Saint Francis — Manchester stands as a beacon of care, community, and connection, making it a welcoming home for seniors seeking a supportive and enriching environment.… Read more

"My mom lived with Candlelight Senior Manor. She was very well taken care of. They are now located in a new facility where she is able to attend her day program every day safely for her pick up ride in the front of the building. All of the staff members are so caring each day my mom leaves out, and each day she returns. All of the other residents are treated with the same respect and care." - Janice… Read more

The Crossings At Hanover is a vibrant senior living community dedicated to providing exceptional care and medical services. Located on Meadowbridge Road in Mechanicsville, Virginia, this large community offers a wide range of amenities designed to enhance the quality of life for its residents. The community is well-equipped with a variety of health care services, including 12-16 hour nursing, a 24-hour call system, and round-the-clock supervision. Residents also receive assistance with bathing, dressing, and transfers, as well as medication management and support for mild cognitive impairment. The Crossings At Hanover also offers a respite program and activities of daily living assistance, ensuring that every resident receives the personalized care they need. In addition to its comprehensive medical services, The Crossings At Hanover boasts an impressive array of community amenities. Residents can enjoy the game room, library, walking paths, and business room, or pamper themselves at the barber/salon and spa/wellness room. Fitness enthusiasts will appreciate the fitness room and various fitness programs, while movie nights, music programs, and resident-run activities provide ample opportunities for socialization and entertainment. Scheduled daily activities and community-sponsored events ensure that there is always something exciting happening. The community also offers transportation arrangements for added convenience. The neighborhood surrounding The Crossings At Hanover is equally appealing. Just 0.2 miles away, residents have access to Ortho Virginia for their medical needs. CVS Pharmacy, located 3 miles away, ensures that prescriptions and other health-related items are easily accessible. For spiritual well-being, The Carson Building At New Hanover Presbyterian Church is just 3.3 miles away. Dining options are plentiful, with Pizza & Beer of Richmond only 2 miles away, and the cozy Stir Crazy café a short 5-mile drive from the community. With its commitment to high-quality care and a wealth of amenities, The Crossings At Hanover stands out as an excellent choice for seniors seeking a supportive and engaging living environment. The community's proximity to physicians, pharmacies, places of worship, and eateries further enhances the convenience and appeal of this exceptional senior living community.… Read more

Tiffanie's Manor for Young Adults is a large senior living community that offers a welcoming and vibrant atmosphere. Nestled in the heart of a diverse neighborhood, this community is designed to provide residents with a fulfilling and engaging lifestyle. With a focus on care and medical services, Tiffanie's Manor ensures that each resident receives the attention and support they need to thrive. The health care services at Tiffanie's Manor are comprehensive and tailored to meet the needs of each individual. Residents benefit from 12-16 hour nursing care, a 24-hour call system, and round-the-clock supervision. Assistance with daily activities such as bathing, dressing, and transfers is readily available, ensuring that residents maintain their dignity and independence. Medication management and coordination with healthcare providers further enhance the well-being of residents, providing peace of mind for both residents and their families. The community is situated in a neighborhood that offers a variety of amenities and conveniences. Less than a mile away, residents can find the Hospital Hospitality House, providing easy access to medical care in emergencies. The nearby physician, Dr. Bergen Nelson, is located just 0.8 miles away, making regular check-ups and medical consultations convenient. The proximity of Rite Aid pharmacy, also less than a mile away, ensures that residents have quick access to their medications and other health-related needs. For those who enjoy exploring their surroundings, the neighborhood offers a range of delightful spots. Residents can savor a cup of coffee at Ironclad Coffee Roasters, just a mile away, or enjoy a meal at Jimmy John's, located less than a mile from the community. The Tikvat Israel Congregation, 1.7 miles away, provides a place for spiritual nourishment and community engagement. Tiffanie's Manor is not just about care; it's about living life to the fullest. The community boasts a variety of amenities, including a game room, library, walking paths, and a fitness room. Residents can indulge in the spa, sauna, and wellness room, or participate in fitness programs to stay active. Movie nights, music programs, and resident-run activities ensure there's always something exciting happening. With community-operated transportation and transportation arrangements, exploring the local area is convenient and stress-free. The community's atmosphere is enriched by its diverse demographics, fostering a sense of inclusivity and belonging. With a mix of African American, Asian, Hispanic, and White populations, residents enjoy a culturally rich environment. The median income in the area is $41,117, and the life expectancy is 74 years, reflecting a stable and supportive community. In summary, Tiffanie's Manor for Young Adults offers a blend of exceptional care, medical services, and vibrant community life. Its strategic location, comprehensive amenities, and dedicated healthcare services make it an ideal choice for seniors seeking a fulfilling and supportive living environment.… Read more

"I cared for my Mother, who had Alzheimer's and Vascular Dementia, for a few years until it got to be more than I could handle. At the time we found The Haven, Mom was already termed as a hospice patient. The atmosphere and care there was so wonderful that Mom actually got better and was taken off of hospice for 6 months! Our visits were purely joyful during that time. Previously she had never wanted to go into a "home" and be around other elderly folks, but she found that she loved it. She made friends and loved being able to sit out on the front porch with them in good weather in a rocking chair. There is a wonderful yard full of birds, squirrels and a huge tree. There's also a garden next door and they often share fresh vegetables with the residents. Mom was at the Eleanor house for about two years before she passed and it made a big difference in her quality of life." - Deborah… Read more

Winthrop Manor stands as a beacon of comfort and care in the heart of Richmond, Virginia, dedicated to meeting the physical and mental needs of its elderly residents with exceptional professionalism. This historic facility, originally built in 1913, offers a unique blend of tradition and modernity, providing a warm, home-like environment that encourages independence while ensuring safety and dignity for all its residents. The community is nestled amidst beautifully landscaped grounds, offering easy access to Richmond's cultural and recreational landmarks such as Byrd Park, Maymont, and the vibrant Museum District. At Winthrop Manor, the emphasis on health and wellness is evident through its comprehensive medical services. Residents benefit from 12 to 16 hours of nursing care daily, a 24-hour call system, and round-the-clock supervision. Assistance with daily activities like bathing, dressing, and medication management is readily available, ensuring that all health needs are met with care and precision. The facility also offers a respite program and non-ambulatory care, catering to diverse health requirements and enhancing the quality of life for every resident. The neighborhood surrounding Winthrop Manor enriches the living experience with its array of amenities. The proximity to VCU Medical Center Emergency Department and CVS Pharmacy ensures that medical needs are addressed promptly. Residents can enjoy leisurely visits to nearby cafes like Lamplighter, or engage in community activities that foster social connections. The presence of Tikvat Israel Congregation nearby also offers spiritual solace to those who seek it. Winthrop Manor’s commitment to fostering a vibrant community life is reflected in its wide array of amenities and activities. With facilities like an arts room, library, fitness room, and spa, residents can pursue their hobbies and stay active. The community offers a rich schedule of daily activities, movie nights, and music programs, encouraging residents to live life to the fullest. The inclusion of resident-run activities and outdoor programs further enhances the sense of community and belonging, making Winthrop Manor a truly enriching place to call home.… Read more

Brook Haven Rest Home offers an inviting and supportive senior living community nestled in a vibrant neighborhood. Located at 610 Fourqurean Lane, Richmond, VA, Brook Haven Rest Home is designed to provide an array of care and medical services ensuring residents receive the attention and assistance they need. The community is well-equipped with a range of healthcare services, including 12-16 hour nursing, a 24-hour call system, and constant supervision. Residents benefit from assistance with bathing, dressing, transfers, medication management, and other daily activities, ensuring their well-being and peace of mind. The presence of nearby medical facilities like the Children's Hospital of Richmond at VCU and the Clanton, Samuel Ambulatory Care Center, both just two miles away, further enhances the healthcare support available to residents. Brook Haven Rest Home is surrounded by a lively neighborhood that offers a variety of conveniences. Residents can enjoy a quick visit to the local Walgreens pharmacy, only a mile away, or relax at the nearby Starbucks cafe, just two miles from the community. For those who appreciate outdoor activities, there are scenic walking paths and a beautiful garden within the community, perfect for leisurely strolls and enjoying nature. The community itself is rich with amenities designed to cater to a variety of interests. From a well-stocked library and a game room to a fitness room and a wellness spa, there is something for everyone. Movie nights, music programs, and a variety of resident-run and community-sponsored activities ensure a lively and engaging atmosphere. The availability of community-operated transportation and transportation arrangements makes it easy for residents to explore the neighborhood and attend appointments or social outings. The surrounding area of Richmond, VA, is diverse and vibrant, with a median income of $40,382 and a life expectancy of 73 years. The neighborhood is predominantly African American, with a mix of other ethnic groups contributing to its rich cultural tapestry. Brook Haven Rest Home stands out not just for its comprehensive care services but also for its community spirit and the wide range of amenities that promote a fulfilling and active lifestyle for its residents. The community's commitment to providing high-quality care in a supportive and engaging environment makes it an excellent choice for senior living.… Read more

Restoration Assisted Living Facility 1 is a quaint and welcoming senior living community nestled at 3825 Austin Avenue in Richmond, Virginia. This small community offers a serene and intimate environment where residents can enjoy personalized care and medical services tailored to their needs. The facility is dedicated to providing top-notch health care services, including 24-hour supervision, assistance with bathing, dressing, and transfers, as well as medication management and coordination with health care providers. The focus on daily living assistance ensures that residents receive the support they need while maintaining their independence. The surrounding neighborhood adds to the appeal of Restoration Assisted Living Facility 1. It is conveniently located near essential amenities and services. The nearby Mechanicsville Medical Center, just 2.3 miles away, provides easy access to quality healthcare, while Walgreens Pharmacy, less than a mile from the facility, ensures that residents can quickly and easily obtain their medications. The proximity to the Hospital Hospitality House, a mere three miles away, offers additional peace of mind for any medical needs. Residents of Restoration Assisted Living Facility 1 can also enjoy a variety of recreational and social activities within the community. The facility boasts walking paths, a garden, movie nights, scheduled daily activities, and community-sponsored events, fostering a vibrant and engaging atmosphere. For those who enjoy dining out or socializing over coffee, the neighborhood offers convenient options such as McDonald's, two miles away, and Stir Crazy Café, just three miles from the facility. The community's amenities and services are complemented by the positive reviews it has received, reflecting the high level of care and satisfaction among residents and their families. The diverse demographics of the 23222 area, with a rich cultural tapestry and a median income of $40,382, contribute to a warm and inclusive environment. The life expectancy of 73 years in the area further underscores the commitment to health and well-being. Overall, Restoration Assisted Living Facility 1 stands out as a nurturing and supportive community where residents can thrive, surrounded by caring staff and a vibrant neighborhood. Whether enjoying the tranquility of the garden or participating in community activities, residents are assured of a fulfilling and enriching experience.… Read more

Clara's East Assisted Living Facility provides a nurturing and supportive environment for seniors, offering a range of health care services designed to meet their needs. Each resident benefits from 24-hour supervision, assistance with daily activities such as bathing, dressing, and transfers, as well as medication management and coordination with healthcare providers. The facility ensures that every individual receives personalized care and attention, fostering a sense of security and well-being. The community is nestled in the charming neighborhood of Highland Springs, Virginia. Residents have access to an array of local amenities, including the nearby Laburnum Medical Center, just 2.1 miles away, ensuring that medical care is always within reach. For everyday conveniences, Springer Pharmacy is located less than a mile from the facility, making it easy for residents to pick up prescriptions and other necessities. Clara's East Assisted Living Facility is more than just a place to live; it's a community. The facility boasts a variety of amenities designed to enrich the lives of its residents. Walking paths and gardens provide serene spaces for relaxation and exercise, while movie nights and scheduled daily activities offer opportunities for socialization and entertainment. Community-sponsored activities and transportation arrangements ensure that residents can engage with the broader Highland Springs community and enjoy local attractions. The neighborhood itself is vibrant and diverse, with a rich cultural tapestry. Residents can enjoy leisurely visits to nearby cafes like Union Market, just five miles away, or savor a meal at Chipotle Mexican Grill, located four miles from the facility. The area also features picturesque parks, perfect for outings and enjoying nature. Clara's East Assisted Living Facility is committed to creating a warm and welcoming environment where seniors can thrive. With a focus on comprehensive care and a supportive community, it stands as a beacon of comfort and quality living for its residents.… Read more

Rita Heavenly Adult Care 2, nestled in the charming neighborhood of Highland Springs, VA, offers a warm and inviting environment for seniors. This small community is located at 700 West Washington Street and prides itself on providing exceptional care and medical services to its residents. One of the standout features of Rita Heavenly Adult Care 2 is its comprehensive healthcare services. The community provides 24-hour supervision, ensuring that residents receive the care they need around the clock. Assistance with bathing, dressing, and transfers is readily available, along with medication management and coordination with healthcare providers. This level of care ensures that residents can enjoy their daily lives with confidence and peace of mind. The community's location is another significant advantage. Residents have easy access to essential services and amenities in the neighborhood. Laburnum Medical Center, just 2.5 miles away, provides convenient access to healthcare professionals, while Springer Pharmacy, located less than a mile from the community, ensures that residents can easily obtain their medications. For those who enjoy dining out, Chipotle Mexican Grill is a short 4-mile drive, and Union Market, a cozy café, is just 5 miles away. Rita Heavenly Adult Care 2 also offers a range of amenities designed to enhance the quality of life for its residents. The community features walking paths and a garden, providing serene outdoor spaces for relaxation and exercise. Movie nights and scheduled daily activities ensure that there is always something engaging to do, fostering a sense of community and camaraderie among residents. Additionally, transportation arrangements are available, making it easy for residents to explore the surrounding area and attend appointments. Overall, Rita Heavenly Adult Care 2 is a wonderful choice for seniors seeking a supportive and caring community in Highland Springs. With its focus on comprehensive healthcare services and its prime location near essential amenities, residents can enjoy a fulfilling and worry-free lifestyle.… Read more

The Haven Assisted Living offers a nurturing environment where residents can enjoy a life filled with dignity, respect, and independence. Nestled in a serene neighborhood, this small senior living community is dedicated to providing compassionate and comprehensive care to its residents. With a focus on quality medical services, The Haven ensures that each individual receives the attention and support they need to lead a fulfilling life. Health and well-being are paramount at The Haven Assisted Living. The community provides 24-hour supervision and assistance with daily activities, including bathing, dressing, and medication management. Residents benefit from non-ambulatory care and wheelchair-accessible facilities, ensuring a safe and comfortable environment for all. Moreover, the staff coordinates closely with healthcare providers to ensure seamless medical care and attention. The surrounding neighborhood enriches the living experience at The Haven. Residents have access to nearby healthcare facilities, including Henrico Healthcare, which is just a short distance away, ensuring prompt medical attention when needed. The presence of Patient First - Mechanicsville and Walgreens pharmacy within a few miles further enhances the community's healthcare support network. In addition to excellent medical services, The Haven Assisted Living offers a variety of amenities that promote social engagement and personal growth. Residents can enjoy leisurely walks on the community's walking paths or participate in movie nights and other community-sponsored activities. These amenities, combined with an emergency alert system for added security, create a vibrant and safe living environment. The Haven's location also provides convenient access to local cafes and restaurants, such as Union Market and McDonald's, allowing residents to enjoy dining experiences outside the community. For those seeking spiritual enrichment, The Carson Building At New Hanover Presbyterian Church is within reach, offering a place for worship and reflection. Overall, The Haven Assisted Living stands as a beacon of quality care and community spirit, where residents can truly live life well.… Read more

Atkinson's Retirement Home, located at 4001 Elmswell Drive in the heart of Richmond, Virginia, offers a warm and inviting environment for seniors seeking a supportive community with a focus on care and medical services. This small-sized community provides an intimate setting where residents can enjoy personalized attention and a close-knit atmosphere. The health and well-being of residents are of utmost importance at Atkinson's Retirement Home. The community offers comprehensive healthcare services that include 24-hour supervision, assistance with bathing, dressing, and transfers, as well as coordination with healthcare providers. Medication management and support with activities of daily living ensure that each resident receives the care they need to thrive. The surrounding neighborhood adds to the appeal of Atkinson's Retirement Home. Conveniently located just 2 miles away, Bon Secours Richmond Community Hospital provides peace of mind with its proximity. Laburnum Medical Center, also 2 miles away, offers accessible physician services. For everyday needs, CVS Pharmacy is less than a mile from the community, making it easy for residents to pick up prescriptions and other essentials. Residents can enjoy a variety of amenities within the community, including walking paths, a garden, movie nights, and scheduled daily activities. Community-sponsored events and transportation arrangements ensure that there is always something to do and places to explore. The nearby Union Market café, just 2 miles away, provides a charming spot for residents to enjoy a coffee or light meal, while McDonald's offers a quick and familiar dining option. Atkinson's Retirement Home is nestled in a diverse neighborhood with a rich cultural tapestry. The area is predominantly African American, with a mix of Asian, Hispanic, and White residents. The community reflects the vibrant and inclusive spirit of Richmond, offering a welcoming environment for all. In summary, Atkinson's Retirement Home is a nurturing community that prioritizes the health and happiness of its residents. With excellent healthcare services, a variety of amenities, and a supportive neighborhood, it is an ideal place for seniors to enjoy their golden years.… Read more

"I have a dear friend staying at this facility. While her initial impressions were positive this changed shortly after her arrival. I have not been able to speak with her since and yes I am concerned. I have contacted the facility repeatedly and gotten no response in spite of assurances on their voicemail that a return call will be made." - Kimberly… Read more