Dawn
April 2026
I would NOT recommend Harmony. We moved my mother-in-law into Harmony in February 2026. The facility is clean and inviting, and the staff is very friendly. We were genuinely impressed with our initial visits. Within a month we had moved her in, and the honeymoon was over. For us, the negatives far outweigh the positives. Poor communication and lack of accountability from management top the list. She was there for over a month before she received her first assisted bath. After complaining for weeks, we met with management. We were told that this would be resolved. A week later, we discovered they "resolved" it by moving her into a more expensive care bracket (without our knowledge). When confronted, we were told that she did not initially ask for any assistance. This, of course, is not true, but I wonder why she would be approved for ASSISTED living, if she didn't require assistance. I have reached out to upper management, but they have shown little interest in hearing my concerns.

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