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Sunrise At Bon Air

2105 Cranbeck Road, Richmond, VA 23235 ·

  • Assisted Living · Memory Care
9.9Community score(2 reviews)Write a review

For pricing and availability(804) 331-2897
For residents and staff(804) 560-7707

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Sunrise At Bon Air

Sunrise At Bon Air is an Assisted Living community in the Richmond area that also offers Memory Care. Costs for this community start at $5,442/mo, which is higher than the cost of care in the Richmond area of $5,048/mo.

Sunrise at Bon Air is a vibrant senior living community located near the intersection of Huguenot and Robious Roads in Richmond, VA. It's conveniently positioned close to Chesterfield Towne Centre, various athletic clubs for seniors, and several major hospitals like Johnston Willis, Chippenham, and St. Francis. The community is also privileged to have the Chesterfield Police Department visit regularly, offering invaluable safety information and lessons to the residents.

This award-winning community, which has been recognized with a Bronze National Quality Award by AHCA/NCAL, is known for its unique programs and fun social events. The residents particularly enjoy playing cornhole, attending plant and flower socials, participating in scrabble socials, and challenging each other in Wii bowling events. They also look forward to the happy hours, where they can socialize and form lasting friendships.

To add to that, Sunrise at Bon Air boasts beautiful walking paths where residents can enjoy scenic trails, stretch their legs, and get a bit of exercise. One of the highlights of this community is the cuisine. A dedicated in-house chef prepares delicious homemade meals for the residents. A resident-favorite being the hearty turkey served with all the trimmings. Sunrise at Bon Air is truly a place that values the enjoyment and well-being of its residents.

About Sunrise At Bon Air

Sunrise At Bon Air is an Assisted Living community in the Richmond area that also offers Memory Care. Costs for this community start at $5,442/mo, which is higher than the cost of care in the Richmond area of $5,048/mo.

Sunrise at Bon Air is a vibrant senior living community located near the intersection of Huguenot and Robious Roads in Richmond, VA. It's conveniently positioned close to Chesterfield Towne Centre, various athletic clubs for seniors, and several major hospitals like Johnston Willis, Chippenham, and St. Francis. The community is also privileged to have the Chesterfield Police Department visit regularly, offering invaluable safety information and lessons to the residents.

This award-winning community, which has been recognized with a Bronze National Quality Award by AHCA/NCAL, is known for its unique programs and fun social events. The residents particularly enjoy playing cornhole, attending plant and flower socials, participating in scrabble socials, and challenging each other in Wii bowling events. They also look forward to the happy hours, where they can socialize and form lasting friendships.

To add to that, Sunrise at Bon Air boasts beautiful walking paths where residents can enjoy scenic trails, stretch their legs, and get a bit of exercise. One of the highlights of this community is the cuisine. A dedicated in-house chef prepares delicious homemade meals for the residents. A resident-favorite being the hearty turkey served with all the trimmings. Sunrise at Bon Air is truly a place that values the enjoyment and well-being of its residents.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Sunrise Senior Living

Sunrise Senior Living logo

Average Rating

3.8 (130 reviews)

Founded in 1981, Sunrise Senior Living has offered assisted living, memory, respite, and skilled nursing care based on Dutch principles for the last 45 years. Founders Paul and Terry Klaassen were both influenced by their family experiences with caring for older adults which inspired them to pioneer a new approach to senior living. The couple established their first community in Virginia, growing to eventually offer a variety of services across the country. CEO Jack Callison holds over 15 years of senior living expertise and has led Sunrise to be certified as a Great Place to Work in 2023-2024.

Sunrise Senior Living customizes its approach to each resident's needs and preferences, and curates its Sunrise Live With Purpose™ programming to provide opportunities for all personalities and interests. From Live with Artistry classes to Live with Learning, Sunrise residents have the chance to pursue the subjects that have always intrigued them. Older adults are encouraged to bring their pets when they move into Sunrise communities, and most Sunrise communities have their own cat or dog whose companionship all residents can enjoy. Sunrise utilizes an electronic health record system that allows community caregivers, doctors, pharmacists, and therapists to coordinate care for residents. This technology can also send updates to family members about their loved one's health. Similarly forward-thinking are Sunrise's efforts towards energy efficiency. 30 Sunrise communities have been recognized by the EPA as ENERGY STAR certified in the senior facilities category. Sunrise continues to strengthen its dedication to environmental stewardship alongside its mission to "champion quality of life for all seniors."

Pricing for Sunrise At Bon Air

Pricing starts from

$5,442/mo

Your monthly costs at Sunrise At Bon Air will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for Sunrise At Bon Air

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Sunrise at Bon Air present a mixed picture. Many reviewers praise the facility for its friendly and caring staff, clean environment, and welcoming atmosphere. Several residents and their families appreciate the variety of activities offered, the home-like feel, and the attentive care provided by specific staff members. Some describe the facility as cozy and liken it to a cruise ship due to its amenities and activities. Positive experiences include good communication with staff, a sense of community, and satisfaction with the care provided. However, there are significant concerns raised by other reviewers. Some families report distressing experiences, particularly in the dementia care unit, citing neglect, inadequate staffing, and poor communication. Issues such as unresponsive staff, unmet promises, and billing disputes are highlighted. Several reviewers mention problems with medication management and inadequate assistance with daily activities, leading to distress for residents and their families. Complaints about the facility's management, lack of parking, and high costs are also noted. Overall, while some families have had positive experiences and recommend the facility, others have faced challenges that have led them to remove their loved ones from Sunrise at Bon Air. The reviews suggest that while the facility has strengths, particularly in its community feel and some dedicated staff, there are areas that require improvement, especially in terms of staffing levels, communication, and consistency in care.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

2.5 (2 reviews)

Ruth

April 2023

So sad because it seemed like such a nice place at first.

Wanda

December 2022

I am confident in the care my mother has received at Sunrise at Bon Air. The staff have been very accommodating and professional, ensuring that both her needs and mine are met. The community is on the smaller side vs some of the others nearby and both me and my mom have developed nice personal relationships with the staff. There is nice outdoor space and my mom likes grabbing a bite at the bistro. I feel confident leaving her there - and have even referred other families recently.

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Care offered at Sunrise At Bon Air

  • Assisted Living
  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Sunrise At Bon Air

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish, Spanish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible

Amenities Sunrise At Bon Air

  • Furnished
  • Kitchenette
  • Private bathroom
  • Cable TV
  • Telephone in room
  • Climate control
  • Wi-Fi and internet access
  • Business room
  • Day trips
  • Library

Amenities Sunrise At Bon Air

  • Furnished
  • Kitchenette
  • Private bathroom
  • Cable TV
  • Telephone in room
  • Climate control
  • Wi-Fi and internet access
  • Business room
  • Day trips
  • Library
  • Resident run activities
  • Garden
  • Community-sponsored activitiesLive well programs, Happy hour
  • Activity room
  • Spa / sauna / wellness room
  • Emergency alert system
  • Outdoor common space
  • Transportation and parking
  • Walking paths
  • Movie nights
  • Outdoor programs
  • Arts room
  • Fitness room
  • Scheduled daily activities
  • Movie room
  • Barber / salon
  • Music program
  • Game room
  • Faith BasedDevotional activities offsite
  • Family support services
  • Move in coordination
  • Concierge
  • Continuing learning experience
  • Housekeeping
  • Laundry
  • Restaurant style dining
  • Low sodium
  • Allergy sensitive
  • All day dining
  • Dining room
  • Diabetes diet
  • Gluten free
  • Professional chef

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lisa H. Isbell
Lisa H. Isbell

Richmond CareScout Advisor

  • 5 average rating
  • 8+ years of experience
  • 1986+ families helped

Senior living tools

CareScout Neighborhood Insights for Richmond, VA (23235)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Brookdale Midlothian, Image 1

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The Village at Heritage Oaks, Image 1

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