
The Retreat At Berryville
From $5,000/mo
"I am deeply disappointed and concerned by the level of care (or lack thereof) provided at The Retreat in Berryville. Despite being marketed as a memory care facility designed to provide safety, support, and dignity to residents, what I witnessed was the complete opposite. Residents are frequently left unsupervised, which is incredibly dangerous for individuals dealing with memory loss or dementia. Basic hygiene needs are often neglected — it is not uncommon to see residents in dirty clothing, with unbrushed hair, or left sitting for extended periods of time without assistance. The facility frequently smells of urine, which speaks to poor sanitation and lack of proper caregiving. The caregiving staff, when present, are often disengaged and more focused on their phones than on the residents they are supposed to be helping. Compassion and attentiveness — qualities that are essential in this line of work — seem to be entirely missing. The management is equally disappointing 😡" - Stacy…

