
Menlo Oaks Memory Care
From $5,500/mo
"I had an extremely disappointing experience at Silver Oaks. The level of care and attention provided to the residents was appallingly low. The staff seemed inadequately trained. There were several instances where I observed residents being neglected for long periods. Basic needs, such as assistance with eating and hygiene, were often delayed or ignored. The staff-to-resident ratio was often insufficient, and it was evident that the caregivers were stretched thin to provide the necessary level of support. The lack of interaction with the residents was obvious which is detrimental to their mental health. Unpleasant odors frequently permeated the common areas. Communication with the administrative staff was another significant issue. Concerns are met with vague assurances that improvements would be made, yet no tangible changes are ever seen. I strongly advise against entrusting your loved one to Silver Oaks." - Roger…

