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The Reserve at Towne Lake

1962 Eagle Drive, Woodstock, GA 30189 ·

  • Memory Care
7.7Community score(1 review)Write a review

For pricing and availability(770) 741-1819
For residents and staff(770) 928-2440

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About The Reserve at Towne Lake

The Reserve at Towne Lake is a Memory Care community in the Woodstock area. Estimated costs for this community start at $4,500/mo, which is higher than the cost of care in the Woodstock area of $4,120/mo.

Reserve at Towne Lake is located in the heart of Cherokee County and provides a supportive home for people with memory disorders who need a caring, safe and comforting environment. We create an atmosphere of family living and provide each of our residents with dignified and compassionate individualized care. Our experienced caregivers help residents and their families cope with memory loss and related issues.

We are located in the popular Towne Lake area in Woodstock. Whether your loved one is moving in from Marietta, Woodstock, Kennesaw, or anywhere else, they’ll feel right at home at The Reserve.

About The Reserve at Towne Lake

The Reserve at Towne Lake is a Memory Care community in the Woodstock area. Estimated costs for this community start at $4,500/mo, which is higher than the cost of care in the Woodstock area of $4,120/mo.

Reserve at Towne Lake is located in the heart of Cherokee County and provides a supportive home for people with memory disorders who need a caring, safe and comforting environment. We create an atmosphere of family living and provide each of our residents with dignified and compassionate individualized care. Our experienced caregivers help residents and their families cope with memory loss and related issues.

We are located in the popular Towne Lake area in Woodstock. Whether your loved one is moving in from Marietta, Woodstock, Kennesaw, or anywhere else, they’ll feel right at home at The Reserve.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

The Reserve at Towne Lake Video

Nestled in the heart of Cherokee County, the Reserve at Towne Lake offers a supportive and nurturing environment for individuals with memory disorders. The community is designed to provide a safe and comforting home, where each resident receives dignified and compassionate individualized care. With experienced caregivers on hand, both residents and their families are supported as they navigate the challenges of memory loss. The Reserve is situated in the vibrant Towne Lake area, surrounded by a welcoming neighborhood that includes a variety of amenities. Residents benefit from proximity to Marietta Eye Clinic, just a short stroll away, ensuring easy access to essential health services. For daily needs, CVS Pharmacy is conveniently located only a mile from the community. Beyond medical services, the neighborhood offers a delightful mix of cafes and dining options, including Panera Bread and McDonald's, perfect for family visits or a casual outing. The community itself boasts a range of amenities such as a library, walking paths, and a garden, alongside scheduled activities that promote social interaction and engagement. Residents of the Reserve at Towne Lake can enjoy the tranquility of nearby parks and the spiritual enrichment provided by Woodstock City Church, fostering a balanced and fulfilling lifestyle. The community's commitment to enhancing quality of life ensures that residents feel right at home, surrounded by care and compassion.

Pricing for The Reserve at Towne Lake

$4,500/mo

Estimated starting prices by room type

  • Shared Bedroom$4,500/mo
  • Private Room$6,100/mo

Your monthly costs at The Reserve at Towne Lake will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for The Reserve at Towne Lake

7.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

7.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for The Reserve at Towne Lake present a mixed picture of the facility. Many reviewers praise the facility's beautiful environment, attentive staff, and engaging activities, particularly highlighting the efforts of the activity director, Brandy. Residents and their families appreciate the clean, welcoming atmosphere and the focus on memory care, with some noting improvements in their loved ones' well-being and happiness. However, there are significant concerns raised by other reviewers. Issues such as understaffing, high turnover, and inadequate training in dementia care are frequently mentioned. Some families report neglect, with residents left unattended, laundry not done, and poor communication from management. Specific incidents, such as falls, theft, and rude staff behavior, have led to dissatisfaction and distrust among some families. The facility's management and responsiveness to complaints are criticized, with some reviewers feeling dismissed or ignored. The facility's layout and amenities, like single rooms and secure courtyards, are generally appreciated, but the quality of care and staff behavior remain contentious points. While some families are content with the care provided, others have removed their loved ones due to negative experiences. Overall, the reviews suggest a need for improved staffing, training, and management practices to ensure consistent, high-quality care for all residents.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

4.0 (1 review)

Anonymous

January 2023

I have been extremely pleased with the care that my mother has received at The Reserve at Towne Lake. The staff has been incredibly caring 7 supportive, making sure that she gets the best possible experience. They provide a lot of stimulation, creating opportunities for friendship and connection through activities like music and art. I am so thankful and appreciative to this group, it's meaningful work that they do.

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Care offered at The Reserve at Towne Lake

  • Memory Care

Care services

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at The Reserve at Towne Lake

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • Wheelchair accessible
  • Cognitive learning center

Amenities The Reserve at Towne Lake

  • Climate control
  • Furnished
  • Telephone in room
  • Wi-Fi and internet access
  • Resident run activities
  • Community-sponsored activitiesBirthday parties, Cards / pinochle club, Bible study group, Book club, Dances, Garden club, Bridge club, Cooking club, Happy hour, Trivia games, Wii bowling, Resident band or musicians, Current events club, Cooking classes, Holiday parties, Live music events, Live well programs, Walking club
  • Day trips
  • Emergency alert system
  • Garden
  • Arts room

Amenities The Reserve at Towne Lake

  • Climate control
  • Furnished
  • Telephone in room
  • Wi-Fi and internet access
  • Resident run activities
  • Community-sponsored activitiesBirthday parties, Cards / pinochle club, Bible study group, Book club, Dances, Garden club, Bridge club, Cooking club, Happy hour, Trivia games, Wii bowling, Resident band or musicians, Current events club, Cooking classes, Holiday parties, Live music events, Live well programs, Walking club
  • Day trips
  • Emergency alert system
  • Garden
  • Arts room
  • Volunteer programs
  • Fitness programsStretching Classes, Yoga / Chair Yoga
  • Music program
  • Walking paths
  • Barber / salon
  • Movie nights
  • Faith BasedChristian services, Catholic services, Jewish services
  • Continuing learning experience
  • Housekeeping
  • Laundry
  • Move in coordination
  • Low sodium
  • Diabetes diet
  • Grill
  • All day dining
  • Dining room
  • Restaurant style dining
  • Professional chef
  • Gluten free
  • Allergy sensitive

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Valerie Parris
Valerie Parris

Woodstock CareScout Advisor

  • 5 average rating
  • 3+ years of experience
  • 1241+ families helped

Senior living tools

CareScout Neighborhood Insights for Woodstock, GA (30189)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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