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Willow Ridge

2140 Milton Road, Charlotte, NC 28215 ·

  • Memory Care
8.0Community score(0 reviews)Write a review

For pricing and availability(704) 741-0179
For residents and staff(704) 405-0730

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Willow Ridge

Willow Ridge is a Memory Care community in the Charlotte area. Estimated costs for this community start at $6,100/mo, which is higher than the cost of care in the Charlotte area of $4,400/mo.

Willow Ridge Assisted Living is a memory care community in Charlotte, NC with caregivers specially trained in dementia care techniques designed to enrich the lives of people with dementia. The cost of this memory care property begins at $3,800 a month for semi-private accommodations, right in line with the $3,803 average monthly cost of assisted living in Charlotte, NC. Seniors can choose furnished or unfurnished accommodations, and all of the living spaces include individually controlled climate systems, housekeeping service, and connections for cable. Residents' specialized care plans often include structured activities and assistance with activities of daily living (ADLs) such as transferring, eating, dressing, and bathing. Residents enjoy three nutritious meals a day, and the culinary team at this memory care facility has numerous delectable options for special diets such as low salt and sugar. When residents have a medical appointment, complimentary scheduled transportation ensures safe and on-time arrival. Whether it's for a whole new look or a standard trim, residents will enjoy the convenience of being only steps away from the on-site beauty salon and barber shop. Residents can chat with like-minded companions on the outdoor garden patio and let their creative juices flow in the arts and crafts studio. While residents participate in various group and individual activities, compassionate staff members apply validation therapy, personal history reminders, and behavior management to build residents' confidence and promote purpose-filled interactions. Between the highly-trained caregivers and engaging activities, residents' family members will gain peace of mind knowing their loved ones at Willow Ridge Assisted Living have the support and resources to enjoy an active lifestyle.

About Willow Ridge

Willow Ridge is a Memory Care community in the Charlotte area. Estimated costs for this community start at $6,100/mo, which is higher than the cost of care in the Charlotte area of $4,400/mo.

Willow Ridge Assisted Living is a memory care community in Charlotte, NC with caregivers specially trained in dementia care techniques designed to enrich the lives of people with dementia. The cost of this memory care property begins at $3,800 a month for semi-private accommodations, right in line with the $3,803 average monthly cost of assisted living in Charlotte, NC. Seniors can choose furnished or unfurnished accommodations, and all of the living spaces include individually controlled climate systems, housekeeping service, and connections for cable. Residents' specialized care plans often include structured activities and assistance with activities of daily living (ADLs) such as transferring, eating, dressing, and bathing. Residents enjoy three nutritious meals a day, and the culinary team at this memory care facility has numerous delectable options for special diets such as low salt and sugar. When residents have a medical appointment, complimentary scheduled transportation ensures safe and on-time arrival. Whether it's for a whole new look or a standard trim, residents will enjoy the convenience of being only steps away from the on-site beauty salon and barber shop. Residents can chat with like-minded companions on the outdoor garden patio and let their creative juices flow in the arts and crafts studio. While residents participate in various group and individual activities, compassionate staff members apply validation therapy, personal history reminders, and behavior management to build residents' confidence and promote purpose-filled interactions. Between the highly-trained caregivers and engaging activities, residents' family members will gain peace of mind knowing their loved ones at Willow Ridge Assisted Living have the support and resources to enjoy an active lifestyle.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About ALG Senior

Average Rating

3 (18 reviews)

With 89 communities, ALG Senior LLC is a leading support organization for senior living communities across the United States, with its headquarters in Hickory, North Carolina. The company plays a pivotal role in ensuring operational excellence for its extensive network of senior living facilities, particularly concentrated in the Southeastern U.S. By partnering closely with facility-level management, ALG Senior provides essential back-office support, enabling its communities to focus on delivering high-quality care to residents.

The organization specializes in streamlining critical functions such as human resources, accounting, marketing, and other administrative areas tailored to meet the unique needs of each facility. This collaborative approach allows senior living communities within the ALG Senior network to operate more efficiently and effectively, ensuring that their resources are directed toward enhancing the quality of life for seniors.

ALG Senior benefits from a wealth of leadership experience within its team, including Richard (Rick) Grimes, a seasoned professional with a distinguished career in senior living and healthcare organizations. Grimes, now retired as EVP of ALG Senior, previously served as President and CEO of Argentum, a leading national association for senior living providers. His extensive background also includes roles as Deputy Managing Director at the American Lung Association and as an instructor in medical education at the University of Illinois, Chicago. Grimes’ expertise underscores ALG Senior's commitment to excellence and innovation in the senior living industry.

With its robust support system and experienced leadership, ALG Senior LLC continues to be a trusted partner for senior living communities, empowering them to focus on their mission of providing compassionate and high-quality care to aging adults.

Willow Ridge Video

Willow Ridge Memory Care is a distinguished senior living community that is committed to providing exceptional care and support to individuals with Alzheimer's and other forms of dementia. The community is renowned for its personalized approach to memory care, ensuring that each resident receives the attention and assistance they need while retaining their independence. The dedicated staff at Willow Ridge employs innovative techniques such as validation therapy and reminiscence exercises to promote mental engagement and well-being. The community is equipped with advanced security features to ensure the safety and comfort of residents who may exhibit exit-seeking or wandering behaviors. The neighborhood surrounding Willow Ridge is rich in amenities and healthcare services, contributing to a vibrant and supportive environment for residents. Nearby, residents have access to medical facilities such as Carolinas Medical Center-Mercy and Carolinas Medical Center Northpark, ensuring that comprehensive healthcare is always within reach. The proximity to Walgreens pharmacy further enhances the convenience for residents requiring medication management and other pharmaceutical needs. For those seeking leisure and social interaction, the area offers a variety of cafes and dining options, including Starbucks and Divine Barrel Brewing. These establishments provide perfect spots for residents and their families to enjoy a relaxed outing. Additionally, the community is within easy reach of beautiful parks, allowing residents to engage with nature and enjoy outdoor activities. Willow Ridge Memory Care is a place where seniors can enjoy a fulfilling and secure lifestyle, surrounded by a caring community and the amenities they need to thrive. With a focus on holistic well-being, the community ensures that residents live their best lives, supported by a network of healthcare professionals and a vibrant neighborhood.

Pricing for Willow Ridge

$6,100/mo

Estimated starting prices by room type

  • Shared Bedroom$6,100/mo
  • Private Room$7,900/mo

Your monthly costs at Willow Ridge will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for Willow Ridge

8.0

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.0

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Willow Ridge present a mixed picture of the facility. On the positive side, many reviewers praise the staff for their caring and attentive nature, highlighting their efforts in organizing engaging activities and ensuring residents attend appointments. The activities director, Cynthia, receives specific commendation for her dedication and positive impact on residents. Some reviewers appreciate the facility's efforts to maintain a welcoming environment, celebrate special occasions, and provide necessary therapies. However, there are significant criticisms as well. Several reviewers express concerns about poor management, particularly regarding communication issues and the executive director's lack of responsiveness. Complaints about hygienic neglect, inadequate staffing, and poor facility conditions are prevalent. Some reviewers describe the environment as dingy and outdated, with issues like roach infestations and insufficient cleanliness. Concerns about the quality and nutritional value of the food are also mentioned. There are allegations of mistreatment and negligence, with some reviewers urging others to research the facility's citations and ratings. The management is criticized for prioritizing occupancy over resident care, and there are claims of staff being unknowledgeable and unhelpful. Despite these issues, some reviewers still find value in the community, noting that their loved ones have had positive experiences and that the staff tries to maintain a clean and festive environment. Overall, while some families have had positive experiences at Willow Ridge, others express serious concerns about the facility's management, cleanliness, and care standards.

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Care offered at Willow Ridge

  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Willow Ridge

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenSpanish, English
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible
  • Cognitive learning center

Amenities Willow Ridge

  • Kitchenette
  • Telephone in room
  • Climate control
  • Cable TV
  • Private bathroom
  • Wi-Fi and internet access
  • Furnished
  • Movie nights
  • Activity room
  • Music program

Amenities Willow Ridge

  • Kitchenette
  • Telephone in room
  • Climate control
  • Cable TV
  • Private bathroom
  • Wi-Fi and internet access
  • Furnished
  • Movie nights
  • Activity room
  • Music program
  • Movie room
  • Patio
  • Community-sponsored activitiesTrivia games, Birthday parties, Garden club, Dances, Holiday parties, Wii bowling, Live music events
  • Arts room
  • Scheduled daily activities
  • Business room
  • Piano
  • Garden
  • Fitness programsStretching Classes
  • Barber / salon
  • Outdoor common space
  • Spa / sauna / wellness room
  • Walking paths
  • Day trips
  • Fitness room
  • Resident run activities
  • Game room
  • Library
  • Outdoor programs
  • Transportation and parking
  • Emergency alert system
  • Faith BasedDevotional activities offsite
  • Continuing learning experience
  • Concierge
  • Move in coordination
  • Laundry
  • Family support services
  • Housekeeping
  • Vegetarian
  • Professional chef
  • All day dining
  • Restaurant style dining
  • Grill
  • Allergy sensitive
  • Diabetes diet
  • Dining room
  • Gluten free
  • Low sodium

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Cory Knight
Cory Knight

Charlotte CareScout Advisor

  • 1+ years of experience
  • 127+ families helped

Senior living tools

CareScout Neighborhood Insights for Charlotte, NC (28215)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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2101 Runnymede Lane, Charlotte, NC, 28209
Assisted Living · Memory Care

Summit Place of South Park is a vibrant senior living community that seamlessly blends outstanding care with an enriching lifestyle. The community is renowned for its exceptional memory care services, featuring the award-winning Bridge to Rediscovery program designed for individuals with Alzheimer's and dementia. Residents benefit from personalized attention, with a focus on enhancing mobility and strength through exercise classes, as well as making empowered choices in dining. The community's open floor plans and secure sensory garden provide a safe and stimulating environment, encouraging residents to thrive and rediscover a sense of purpose. The dedicated medical services at Summit Place of South Park ensure peace of mind for residents and their families. With 24-hour nursing supervision and an around-the-clock emergency call response system, residents receive the care they need promptly. Regular health and wellness assessments, medication monitoring, and assistance with daily living activities are part of the comprehensive healthcare services offered. The on-site Ageility clinic, powered by FOX Rehabilitation, provides convenient access to physical, occupational, and speech therapy, supporting residents in maintaining their independence and overall well-being. Nestled in a welcoming neighborhood, Summit Place of South Park is surrounded by a plethora of amenities and services. Residents can enjoy leisurely visits to nearby cafes like Starbucks or indulge in a meal at local favorites such as Chick-Fil-A. Essential services, including Walgreens pharmacy and OrthoCarolina South Park, are within close proximity, ensuring easy access to healthcare and medications. For those seeking spiritual fulfillment, Sharon Baptist Church is just a short distance away. The community's location also offers residents the chance to explore cultural venues like the Blumenthal Performing Arts Center and natural retreats such as Wing Haven Gardens and Bird Sanctuary. Residents and their families have expressed high praise for Summit Place of South Park, highlighting the compassionate staff and the engaging, family-friendly atmosphere. The community's commitment to providing a safe, supportive, and joyful environment is evident in every aspect of its operations, making it a cherished home for seniors.…

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Sunrise On Providence, Image 1

Sunrise On Providence

From $5,685/mo

9.9
5114 Providence Road, Charlotte, NC, 28226
Assisted Living · Memory Care

Quality care is our number one priority at Sunrise on Providence. We will partner with you and your family to create a unique plan that addresses your needs and preferences. Our activities program is robust and varied, with the promise that if you don't see what you’re looking for on the calendar, we’ll make it happen.Our residents are diverse, fun, and inviting, and our dedicated team members foster strong relationships.…

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Holiday Willow Grove, Image 1

Holiday Willow Grove

From $2,265/mo

9.9
10043 Idlewild Road, Matthews, NC, 28105
Independent Living

Holiday Willow Grove offers a vibrant and welcoming environment for seniors seeking an active and independent lifestyle. This community is renowned for its commitment to excellence, providing residents with a wide array of services and amenities designed to enhance their daily lives. Residents enjoy the comfort of spacious apartments equipped with modern conveniences, such as self-controlled heating and air conditioning, high-speed internet, and safety features like smoke alarms and sprinkler systems. The community places a strong emphasis on health and wellness, offering access to a comprehensive suite of care services. Residents can benefit from personalized care options, including medication management and assistance with daily activities, all coordinated through trusted third-party providers. For those requiring more specialized services, Holiday Willow Grove partners with experienced professionals to deliver therapies and medical care right within the community. This ensures that residents receive the support they need while maintaining their independence. Nestled in a neighborhood rich with conveniences, Holiday Willow Grove is surrounded by a variety of local amenities. The nearby Novant Health Matthews Medical Center and Center For Wellness are just a short drive away, ensuring that medical care is always within reach. For everyday essentials, residents can visit the Walgreens pharmacy, located just a mile from the community. Additionally, the area boasts a selection of dining options, including McDonald's and The Collective Cafe, perfect for social outings or a casual meal with friends. The community's commitment to fostering an engaging and fulfilling lifestyle is evident through its diverse range of activities and social events. From fitness programs to creative workshops, there are ample opportunities for residents to connect and pursue their interests. The beautifully landscaped grounds, including walking paths and garden spaces, provide a serene setting for relaxation and recreation. Overall, Holiday Willow Grove offers a supportive and enriching environment where seniors can thrive, surrounded by caring staff and a vibrant community. With its blend of comprehensive care services, modern amenities, and a lively neighborhood, it stands as an ideal choice for those embracing their golden years with joy and vitality.…

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CareScout is not affiliated with the owner or operator(s) of Willow Ridge. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Charlotte by calling (704) 741-0179. There is no cost for this service. We are compensated by the community you select.

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