Shelly
October 2024
We chose Sage Valley Senior Living for the quality of care it promised. Unfortunately, our experience has raised serious concerns about our mother's safety and well-being. Despite paying for a higher level of care, she has fallen six times in her room due to delayed staff assistance for nighttime toileting. We recently discussed this with staff, as it's clear my mother, despite her strength, needs more attentive care. We also enlisted a private aide due to neglect, and have faced ongoing issues with room cleanliness and laundry services, for which we pay extra. Adding to our concern, executive and leadership turnover has been frequent, with several changes in just six months. This inconsistency affects the standard of care. While we know staff can be busy, the lack of prompt care is unacceptable and directly impacts residents' safety. We hope Sage Valley will address these i




















